Coming soon: AMA staff training
Help your team keep clients in treatment when they want to leave.
A staff training on recognizing when a client is thinking about leaving against medical advice, and how to respond in a way that keeps them engaged.
Join the early interest listA client who leaves treatment against medical advice often leaves at the moment they are most at risk, and in addiction treatment that can include a higher risk of overdose because tolerance has dropped. Most of those departures follow warning signs a trained team can catch.
This training gives front-line and clinical staff a shared approach: understand why clients leave, notice the signs early, assess the situation, and communicate in a way that addresses the real concern instead of arguing with it.
- Status
- Opening soon
- Format
- Staff training for treatment programs
Join the early interest list
Be the first to hear when it opens.
Who it's for
- Residential and PHP treatment teams
- Clinical staff, case managers, and behavioral health technicians
- Program directors working to reduce AMA and ASA discharges
What you'll learn
- Understand the common reasons clients leave, from conflict and withdrawal discomfort to the early-recovery overconfidence often called the pink cloud
- Recognize the signs that a client is considering leaving
- Assess the situation, the client's state of mind, and the immediate risks
- Respond with active listening, empathy, and motivational interviewing
- Offer alternatives and involve family or supports when appropriate
Common questions
When will it be available?
We are scheduling the first sessions now. Join the list and we will contact you first with dates and details.
Can it be delivered at our program?
Yes. Tell us about your team in the form and we will follow up about bringing it on-site.